Contact Us

Do you want to enquire about bus rentals, charters, employment opportunities or large group reservations? Give us a call or send in your concerns through the form below.

MAIN KIOSK AND TOUR STARTING LOCATION

In front of: 44 Sparks st, Ottawa, K1P 5K6

RECEPTION HOURS

-8:00 AM – 4:00 PM: Spring and Fall

-8:00 AM – 7:00 PM: Summer

CONTACT INFORMATION

Office Phone: 1-613-562-9090

Email: info@ottawacitytour.com

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The first stop for all tours starts at 44 Sparks Street, Ottawa.

There are many nearby parking spots close to our tour starting area at 44 Sparks street.

Here is a link from parkopedia of nearby payable parkings: https://en.parkopedia.ca/parking/locations/44_sparks_street_ottawa_ontario_k1p_5r3_canada_g518f244mmp0wccajd/?country=ca&arriving=202201171330&leaving=202201171530

We recommend paid parking at the World Exchange Plaza or at the National Arts Centre – these are the two closest locations to our starting point.

Not necessarily. Our one day pass is valid for 24 hours from the time you first hop on board. This means that you can begin your day at 3:00pm on Monday and still ride on our buses until 3:00pm the following Tuesday. The same applies for 2 day passes, with these tickets being valid for 48 hours. We made it this way to ensure that our passengers have the necessary time to see all of the best activities and sites in Ottawa!

Our double decker buses have departures from 10:00am until 4:00pm. If you have more questions regarding how this works, feel free to ask our staff once you get to the start of your tour. We would be more than happy to show you how it all works to ensure that you have a relaxing, enjoyable and stress-free experience.

Depending on the Month, our buses run every hour from 10:00am until 4:00pm or every 30 minutes from 10:00am until 4:00pm. 

Our busy season is during July and August. This is when you can expect to have buses every 30 minutes.

**Special events can alter the frequency: mechanical issues, road closures, ect. End of October frequency is every 2 hours.

No, this could cause issues since our stops are not always easy to find; due to city regulations we are not permitted to post signs at our stops. Our drivers will be looking for clients at the stop locations, but if someone is unfamiliar with them they may not be standing at the right place.

Furthermore, we find it important that all of our passengers get all the necessary information before taking our tours. In order to ensure that you are fully informed, it is important to be present at the tour starting location of 44 Sparks Street. Our objective is to make sure that you are totally satisfied with your experience, we would love to be able to talk to you in person!

No food or drinks are permitted on board our buses other than water. The enjoyment of all our passengers is our top priority, and this policy ensures a clean environment for everybody!

All of our tours have a bilingual guide on board to provide commentary in both French and English. 

Furthermore, three of our open top double deckers also have multilingual audio available in in German, Mandarin, Ukrainian, Russian, Spanish, Portuguese, and Japanese! Our objective is to accommodate as many people as possible. Please speak to our representatives if you would like multilingual audio and we would be more than happy to indicate you what bus to take in order to have it. (Headphones are supplied but you can also use your own).

Yes! We have vehicles that are wheelchair accessible. Our double decker buses have wheelchair access and a location to securely fasten the chair for the ride.

Yes! Our tours are pet friendly. If your dog is well behaved we are more than happy to have him/her on board. If it is a large dog that will take up a seat, you will need to purchase a child ticket.

Yes it does! Our tour stops at the National Art Gallery, the Canadian Museum of Nature, the Canadian War Museum, the Space and Aviation Museum, the Royal Canadian Mint, and the Canadian Museum of History.

Yes it does! We even have a stop there for those wishing to hop off there to visit. (i.e Stop #1).

Yes, we have plenty of room for strollers on the bus. Speak to our staff on site to see what the best option is. We also can keep strollers with us at the main kiosk.

Lady Dive Captaine
Chateau Laurier view Double Decker

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